PRIVACY POLICY

Please read carefully:

The purpose of this Privacy Policy is to inform you of what kinds of information we, The Groovy Food Company, gather about you, how we may use that information and who we may share that information with.

By accessing, browsing and/or using our website you agree to the following terms. If you do not agree you must cease to use our website.

 

PRIVACY
The Groovy Food Company is committed to protecting your privacy. You may supply us with personal data at your discretion and we agree that we will deal with this data in accordance with the General Data Protection Regulation that comes into force in the UK and across Europe on the 25th May 2018.

Please note this applies only to us and not to other companies or organisations to which we link with who will have their own detailed privacy policies and respect the security of your personal data.

Trusted Third Party Organisations that we share your personal information with include:

Shopify Inc

Royal Mail, Transglobal, APC Overnight (Couriers)

You agree that the data that you provide to us will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to it. If you fail to provide accurate data we may not be able to perform the contract that we are trying to enter with you, such as the provision of our yummy products.  If this happens, we will notify you.

 

THE INFORMATION WE COLLECT

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site, such as our shop and our social media platforms which are linked to our site www.groovyfood.co.uk. 

Other ways in which we may collect and store your data include competitions and promotions, when you talk to us at our events and when you contact us to give feedback or submit a recipe.

The information we collect is clearly set out on the web page on which we collect it. See for example our feedback page and order form, where we collect identity data, contact data, payment and transaction data.  

In addition, through software such as google analytics we may collect your technical data such as your IP address, browser type and version, time zone setting, location and more.  We are only interested in where you have come from, which pages you are visiting and how long you have stayed from on the site. This is to help improve our site and our customers journey through it.

Please note that the software we employ uses cookies, you can configure your web browser not to accept them.

We do not collect any special category data such as race, ethnicity or religious beliefs and we do not sell you data on to any other businesses.

 

KEEPING YOUR DATA SECURE

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used and accessed in an unauthorised way.

You will be notified if we suspect a personal breach of data, we will also duly inform any applicable regulator (including the ICO) of a breach as legally required.

 

YOUR RIGHTS

You can ask us for a copy of the personal information that we hold about you.  Please contact us on [email protected] and request this.  We will endeavour to reply to you within 30 days.  

If you believe that any personal information that we hold on you is incorrect, please notify us on [email protected] and we will rectify our records accordingly.

You also have the right to with draw consent to us using your personal information at any time, please contact us on [email protected] , in addition, you also have the right to ask us to delete all personal information that we hold on you at any-time and we will be happy to oblige.

You also have the right to complain to us or to the Information Commissioners Office if you are unhappy about the way that we have used your personal information.

 

PRIVACY POLICY AMENDMENTS

Following the introduction of the General Data Protection Regulation that comes into force in the UK and across Europe on the 25th May 2018, we may need to update or change our privacy policy further.  We will make a note of any changes and date them.